Recruiters are told the job is about relationships. Nobody explains what that means or how to build one with intent. In this episode, Jeremy Snell breaks down the difference between being liked and being trusted, and gives you a five-level roadmap for moving clients from casual contact to genuine partnership.
The Five Levels of Trust
- Level 1: Entry Trust. Access without influence. Small talk and common ground. Most "good relationships" sit here.
- Level 2: Functional Trust. Execution permission. You get jobs with conditions attached and compete against two or three others.
- Level 3: Diagnostic Trust. They seek your judgment. Exclusivity and retained work start here.
- Level 4: Inner Circle Trust. Full influence. You frame decisions and challenge thinking before the brief is written.
- Level 5: Partnership Trust. Shared ownership of outcomes. Extreme loyalty and long-term value.
The Diagnostic Test
Write down your ten strongest client relationships. Then ask each of them for theirs. If you are not on their list, you have work to do.
Subscribe for weekly episodes on recruitment performance and building agencies that compound.
-------------------------------------------------------------------------------------------------
Your People Engine - The People Engine For The Recruitment Industry.
Delivering context-rich learning and development initiatives for all levels of people in recruitment. Live sessions delivered every week and content that focuses on implementation through guided activities.
From new hires through to the top performers there’s an opportunity for everyone to grow and develop. The AI assistant curates relevant content on your behalf based on your questions.
That’s immediate access to what you want, when you want to develop performance.